Direct lines

Three places to get help.

Channel 01

General support

Questions about consulting, custom development, billing, or anything not specific to one of our products. Reach the studio team directly.

support@bbgms.com
Channel 02

HappyPlugins support

For installation, configuration, licensing or troubleshooting questions about any HappyPlugins product. Handled by the product support team.

support@happyplugins.com
Channel 03

SyncPress support

Backup configuration, restores, schedule changes and account questions for SyncPress customers.

support@syncpress.io
Reply window

One business day, every time.

Most tickets are resolved in the first reply. Complex issues stay with the same person until they're closed.

Hours

Sun–Thu · 09:00–18:00 IST

Weekend tickets are picked up first thing Sunday morning. Time-critical site outages are flagged and triaged out of hours.

Common questions

Before you write in.

Support

Support & Consulting

We want to give every customer the full service and support that he need in order to help his business grow.

Because of that we have divided our support services according the the products and services.

In order to give you the best service, each support department is specialized on her own knowledge and will able to help you in the best and fastest way

Currently we are operating 2 different support help desks, here is are you can find right department for your needs.

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_highlight color=”yellow”]Our support departments only support existing customers and if you are interesting on information regarding any one of our products or services please use the products page.[/fusion_highlight]

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Support Departments

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Commercial Membership Plugins


For any Wishlist Member commercial plugin or a custom development plugin, contact us using our ticket support desk at:

[fusion_button color=”orange” size=”large or small” link=”http://Support.WishlistMemberExtensions.com” target=”blank”]Support Desk[/fusion_button]

 

Please use only the support desk and do not use regular email as we want to keep the support flow and smooth as possible.

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Wishlist Member Consulting

Wishlist Member consulting services, contact us through our dedicated website. A client manager will be assigned to you and will answer any question that you have.

[fusion_button color=”orange” size=”large or small” link=”http://wishlistmemberdevelopers.com/support” target=”blank”]Wishlist Member Developers Support[/fusion_button]

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Consulting Services

If you an exiting consulting customer and looking support contact your client manager. he the best one to give you the quick and right answer.

For any other general consulting for your regarding  website marketing, membership websites design and flow or ROI consulting services.

Contact us at:

[fusion_button color=”orange” size=”large or small” link=”http://bbgms.com/general-inquiries” target=”blank”]General Consulting Support[/fusion_button]

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Other Inquires

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For any other subject that fall in the above section you can contact us using the contact us form.[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Still need a human?

Open the contact form and tell us what's going on — we'll route it to the right person.

Contact us